> ## Documentation Index
> Fetch the complete documentation index at: https://help.decodo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Hidemyacc Proxy Setup Guide

## Getting Started

Before proceeding, ensure you have:

* No other VPN or proxy active.
* The **proxy endpoint** and **port** (e.g., `us.decodo.com:10101`).
* Your **proxy username** and **password** (or a **whitelisted IP** set).

<Tip>
  **Proxy Guides**

  Learn how to find **proxy details** in your dashboard for each proxy type [**here**](https://help.decodo.com/docs/proxy-quick-start-guides).
</Tip>

## Proxy Setup

<Steps>
  <Step>
    First, [**download**](https://hidemyacc.com/download) the app and create an account with Hidemyacc. You must register the account directly on the app; it will not work via another browser.
  </Step>

  <Step>
    Open up the Hidemyacc app and log into your Hidemyacc account. Then click **Create new profile**:

    <Frame>
      <img src="https://mintcdn.com/decodo/ZzFFt4k1AMcE-z1r/images/docs/90c9759b6962350f1b188ea0845378b532f096fd20a1071e466ac5ad73ce9e43-Group_427322918.png?fit=max&auto=format&n=ZzFFt4k1AMcE-z1r&q=85&s=8c7b7392ffd45a573fc5b560dfdee080" alt="" width="3480" height="1940" data-path="images/docs/90c9759b6962350f1b188ea0845378b532f096fd20a1071e466ac5ad73ce9e43-Group_427322918.png" />
    </Frame>
  </Step>

  <Step>
    It should take you to a page with all the settings for your new profile:

    <Note>
      You can view all the special settings you can select for this browser [**here**](https://docs.hidemyacc.com/?_gl=1*33wbwq*_gcl_au*MzAwMTI1NDEuMTcyNjIwMTA3Nw..*_ga*NjA4MDk0NzM3LjE3MjYyMDEwNzc.*_ga_N9X6D2Y20T*MTcyODg3NjMzMi4yLjEuMTcyODg3Njk0NC41OS4wLjA.).
    </Note>

    <Frame>
      <img src="https://mintcdn.com/decodo/eRLuBYAbadfvmqDE/images/docs/3f6580a779d368f29d8221da6116de2cd58581281fdb083e1e82689ae5111b6c-Group_427322920.png?fit=max&auto=format&n=eRLuBYAbadfvmqDE&q=85&s=c28fa7957a2b241ef66b8b7437f562a2" alt="" width="3480" height="1748" data-path="images/docs/3f6580a779d368f29d8221da6116de2cd58581281fdb083e1e82689ae5111b6c-Group_427322920.png" />
    </Frame>
  </Step>

  <Step>
    Click on the **Proxy** tab and select **Your proxy**, this should bring up the settings for your proxy on the profile:

    <Frame>
      <img src="https://mintcdn.com/decodo/7Hj3tfc-1rGMirwk/images/docs/c3de37e618f7a0153a7bba427d28b8ed9b71be9b2d73b572c00be5e95647663f-Group_427322919.png?fit=max&auto=format&n=7Hj3tfc-1rGMirwk&q=85&s=7c3f1b15b563013bf095cd485ef96a71" alt="" width="3512" height="1752" data-path="images/docs/c3de37e618f7a0153a7bba427d28b8ed9b71be9b2d73b572c00be5e95647663f-Group_427322919.png" />
    </Frame>
  </Step>

  <Step>
    Select the desired proxy **protocol** for your connection (`HTTP`, `HTTPS`, or `SOCKS5` if available with your subscription). Input the proxy details/endpoint into the correct fields. Once input, you can double-check if the proxy works by clicking **Check proxy**. Here's an example for residential proxies:

    * **Endpoint:** `gate.decodo.com`
    * **Port:** `7000`
    * **Proxy Username:** Input your`proxy username`
    * **Proxy Password:** Input your `proxy password`
    * You can go into advanced options and customize your browser fingerprint if needed.

    <Frame>
      <img src="https://mintcdn.com/decodo/HeowWjVaMvMCJRIK/images/docs/722ad453781620e64ef6c3bccff254c800833f36ca733132918a444e48e2e311-Hidemyacc.png?fit=max&auto=format&n=HeowWjVaMvMCJRIK&q=85&s=626574562febd65e67c4e74b75ebe05d" alt="" width="2048" height="1089" data-path="images/docs/722ad453781620e64ef6c3bccff254c800833f36ca733132918a444e48e2e311-Hidemyacc.png" />
    </Frame>
  </Step>

  <Step>
    Click **Create** or **Update** in the top right corner and that's it, your profile should be good to go:

    <Frame>
      <img src="https://mintcdn.com/decodo/ZzFFt4k1AMcE-z1r/images/docs/8288a5fda22acbd59fc3530ae542fbd98994b215b1a2667736675ec2eccce0c9-hidemyacc2.png?fit=max&auto=format&n=ZzFFt4k1AMcE-z1r&q=85&s=fe7b35aa5d011a333780b69e9632771e" alt="" width="2048" height="1089" data-path="images/docs/8288a5fda22acbd59fc3530ae542fbd98994b215b1a2667736675ec2eccce0c9-hidemyacc2.png" />
    </Frame>
  </Step>

  <Step>
    That should be it! Click **Run,** and your profile will launch with our proxies active.

    <img src="https://mintcdn.com/decodo/HeowWjVaMvMCJRIK/images/docs/6f05a228ed07dd7dccb3f2c05f35721315f75db168bce746c130e567a6357f1a-Frame_427323462.png?fit=max&auto=format&n=HeowWjVaMvMCJRIK&q=85&s=1377581e3e7d2d636f7a90303fd86479" alt="" width="3480" height="752" data-path="images/docs/6f05a228ed07dd7dccb3f2c05f35721315f75db168bce746c130e567a6357f1a-Frame_427323462.png" />
  </Step>
</Steps>

### Verify the Connection

* Visit [**ip.decodo.com**](https://ip.decodo.com/). If successful, your IP address will display the location of the proxy.

***

## Common Issues

### Blocklist

⚠️ Please be aware that we [**restrict access to some websites**](https://decodo.com/faq/general/do-you-have-any-blocked-sites).

### `SOCKS5`

**Residential and Mobile Proxy Support Limitations**

<AccordionGroup>
  <Accordion title="Country Targeting" icon="gear">
    The `gate.decodo.com` **endpoint** and the `7000` **port** must be used to utilize `SOCKS5` Residential or Mobile proxies. **Country** endpoints, such as `us.decodo.com`, will not function!

    You can target specific locations instead by specifying the location in your username using **advanced** **parameters**:

    * e.g.: `user-username-country-us` will connect to the **USA** pool.
  </Accordion>

  <Accordion title="Proxy Rotation" icon="gear">
    To get a **sticky** `SOCKS5` Residential or Mobile proxy in a **tool**, you must use a `session` **parameter**. Otherwise, the proxy will always rotate even with a set `sessionduration` parameter.

    * e.g.: `user-username-session-abc123-sessionduration-30` will connect to the same session.
      * The **session ID** name can be defined by any string of your choice.
  </Accordion>
</AccordionGroup>

<Note>
  Learn more in our **advanced** **parameter** guides for [**Residential**](https://help.decodo.com/docs/residential-proxy-advanced-parameters/) and [**Mobile**](https://help.decodo.com/docs/mobile-proxy-advanced-parameters/) proxies.
</Note>

### Direct IP

<AccordionGroup>
  <Accordion title="Direct IP Parameter Support" icon="gear">
    If you buy an IP list, you can specify which IPs to connect to using the **direct** `ip` parameter in the proxy username: `user-username-ip-x.x.x.x`

    * Supported products: **DC Pay/IP**, **Dedicated DC**, **ISP Pay/IP**, **Dedicated ISP** plans.
    * Products that offer access to the full proxy pool, such as residential proxies, do not support this parameter.
  </Accordion>

  <Accordion title="IP:PORT Format" icon="gear">
    * Decodo proxies don't support an `IP:PORT` format by default.
    * You must use the **endpoint** rotator format (e.g., `us.decodo.com:10101`).
    * If necessary, try the workaround [**here**](https://help.decodo.com/docs/how-to-get-ip-port-format#/), but it only works temporarily before requiring another setup update.
  </Accordion>
</AccordionGroup>

### Troubleshooting

If you experience any other issues, check out our main [**troubleshooting**](https://help.decodo.com/docs/proxy-troubleshooting) section.

***

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