> ## Documentation Index
> Fetch the complete documentation index at: https://help.decodo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# IP:Port Format

> A temporary workaround to use instead of the endpoint:port format

<Warning>
  ### Disclaimer

  Our server's IP may change at any time.

  We do not recommend using this format unless it's absolutely necessary (for instance, if your application does not accept the default `endpoint:port` format).
</Warning>

For the `IP:Port` format, you will need to ping the relevant server to retrieve the IP part. The ports remain the same as they were provided in the dashboard.

## Windows

<Steps>
  <Step title="Open the Windows Command Prompt">
    Open the command line (shortcut: hit the **Windows logo + R** on your keyboard, then type in `cmd` and press **Enter**):

    <img src="https://mintcdn.com/decodo/IsWPiMoisao6W8vC/images/docs/ec847945b27ad896dfb97ba63f36a62b297662ff602a14a041be4e63d4f974b1-Group_427323112.png?fit=max&auto=format&n=IsWPiMoisao6W8vC&q=85&s=6a58331f08daa45f5500352c6847d2ad" style={{ width:"64%" }} className="mx-auto" width="3448" height="2032" data-path="images/docs/ec847945b27ad896dfb97ba63f36a62b297662ff602a14a041be4e63d4f974b1-Group_427323112.png" />
  </Step>

  <Step title="Ping the endpoint">
    Enter the following command in the command line:

    <CodeGroup>
      ```text Command line to enter theme={null}
      ping gate.decodo.com
      ```
    </CodeGroup>

    <Warning>
      `gate.decodo.com` is just an example endpoint. Enter the endpoint you want to use, as every endpoint will have a different IP.
    </Warning>

    <img src="https://mintcdn.com/decodo/7Hj3tfc-1rGMirwk/images/docs/b89f57b8839a6f2860fd807bc21d1f88a00f6a1f1f74b687bd87cac541a77811-Group_427323113.png?fit=max&auto=format&n=7Hj3tfc-1rGMirwk&q=85&s=8bc7de0f3e3e17bc6ed4a7aa5e284b78" style={{ width:"64%" }} className="mx-auto" width="3448" height="1496" data-path="images/docs/b89f57b8839a6f2860fd807bc21d1f88a00f6a1f1f74b687bd87cac541a77811-Group_427323113.png" />
  </Step>

  <Step title="Retrieve the endpoint IP">
    As per the example above, you can see the IP of `gate.decodo.com`. Now you can use it for the `IP:Port` format (`95.216.50.111:7000` = `gate.decodo.com:7000`).
  </Step>
</Steps>

## macOS

<Steps>
  <Step title="Open the macOS Terminal">
    Open the **Terminal** (simply follow the example below and search in **Finder**):

    <img src="https://mintcdn.com/decodo/7Hj3tfc-1rGMirwk/images/docs/b0c95f25e992e1b6ce983d848497fbfa0df740049582757af0f59c384506d125-Group_427323115.png?fit=max&auto=format&n=7Hj3tfc-1rGMirwk&q=85&s=5a1e405e304ec88469bec26a564789e3" style={{ width:"64%" }} className="mx-auto" width="3448" height="1620" data-path="images/docs/b0c95f25e992e1b6ce983d848497fbfa0df740049582757af0f59c384506d125-Group_427323115.png" />
  </Step>

  <Step title="Ping the endpoint">
    Enter the following command in the command line:

    <CodeGroup>
      ```text Command line to enter theme={null}
      ping gate.decodo.com
      ```
    </CodeGroup>

    <Warning>
      `gate.decodo.com` is just an example endpoint. Enter the endpoint you want to use, as every endpoint will have a different IP.
    </Warning>

    <img src="https://mintcdn.com/decodo/eRLuBYAbadfvmqDE/images/docs/1892412d3eb74788b5010b581db96d1234ae0ed8081f46d25c7b3a1f02f5af6d-Group_427323114.png?fit=max&auto=format&n=eRLuBYAbadfvmqDE&q=85&s=964f0f0818ed63c00a43eaca4d284ae3" style={{ width:"64%" }} className="mx-auto" width="3448" height="1188" data-path="images/docs/1892412d3eb74788b5010b581db96d1234ae0ed8081f46d25c7b3a1f02f5af6d-Group_427323114.png" />
  </Step>

  <Step title="Retrieve the endpoint IP">
    As per the example above, you can see the IP of `gate.decodo.com`. Now you can use it for the `IP:Port` format (`95.216.50.111:7000` = `gate.decodo.com:7000`).
  </Step>
</Steps>

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