> ## Documentation Index
> Fetch the complete documentation index at: https://help.decodo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Subscription Cancellation

> Learn how to cancel your subscription based on your plan type

The cancellation process differs between **monthly**, **Pay As You Go**, and **Custom/Enterprise** plans.

## Monthly subscriptions

1. Log in to your [**dashboard**](https://dashboard.decodo.com/).
2. Click the **Account and Settings** icon in the top right corner.
3. Click **My Subscriptions**.
4. Select the subscription you want to cancel, then choose **Cancel subscription**.

<Note>
  Cancelling stops future renewals. Depending on your plan, you may keep access to your remaining traffic or requests until the end of your current billing period. See [**Subscription Statuses**](/docs/subscription-statuses) for what "cancelled" means for your access.
</Note>

## Pay As You Go plans

**Pay As You Go** plans don't have recurring subscription billing, so they can't be cancelled the same way as monthly subscriptions. You're only charged when your Wallet funds are topped up. To turn off automatic top-ups, use the toggle described in [**Pay As You Go**](/docs/proxy-pay-as-you-go#deactivation).

To close a Pay As You Go plan entirely, contact our [**support team**](https://direct.lc.chat/12092754).

## Custom/Enterprise plans

Custom and Enterprise subscriptions aren't self-service. To cancel, reach out to your account manager directly.

***

## Related

* [**Subscription Statuses**](/docs/subscription-statuses) – Understand the different subscription statuses and what they mean.
* [**Pay As You Go**](/docs/proxy-pay-as-you-go) – Learn how Pay As You Go billing, Wallet funds, and automatic top-ups work.
* [**Refund Policy**](/refund-policy) – Learn when payments may be eligible for a refund.

***

<Columns cols={2}>
  <Card title="Support" href="https://direct.lc.chat/12092754" cta="Let's chat!">
    Need help or just want to say hello? Our support is available 24/7. \
    You can also reach us anytime via email at [support@decodo.com](mailto:support@decodo.com).
  </Card>

  <Card title="Feedback" href="mailto:feedback@decodo.com" cta="Share feedback">
    Can't find what you're looking for? Request an article! \
    Have feedback? Share your thoughts on how we can improve.
  </Card>
</Columns>