Skip to main content

Documentation Index

Fetch the complete documentation index at: https://help.decodo.com/llms.txt

Use this file to discover all available pages before exploring further.

The auto top-up enables you to automatically add your selected traffic amount after reaching 90% of your subscription’s traffic. This feature is available for the following proxy types:
  • Residential Proxy*
  • Mobile Proxy*
  • ISP Pay/GB
  • Datacenter Pay/GB
* For non-Pay-As-You-Go proxy plans. The auto top-up traffic price per GB is the same as manually topped-up extra traffic. You will be charged by the same payment method you’ve purchased on your subscription.
The auto top-up feature will be disabled if you turn it off, cancel your subscription, or in case of the unsuccessful payment.
To activate the auto top-up feature, navigate to your active subscription plan via the dashboard’s left panel. Then, on the top right of the dashboard, you will see a traffic pill. Click on the three dots and in the dropdown menu, select Buy traffic. In the opened panel, below the manual extra traffic purchase option, input your preferred traffic number that would be added to your subscription once you reach 90% of your current traffic limit, and click Turn ON. The maximum amount of traffic you can input in the auto top-up field is equivalent to your subscription’s traffic limits.
Make sure to refresh the dashboard after turning on the auto top-up feature to see the correct limits you set in the auto top-up panel.
The traffic purchased via the auto top-up feature does not carry over into the next billing cycle.

Support

Need help or just want to say hello? Our support is available 24/7.
You can also reach us anytime via email at support@decodo.com.

Feedback

Can’t find what you’re looking for? Request an article!
Have feedback? Share your thoughts on how we can improve.