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Disclaimer

Server IP may change at any time.We recommend using the standard endpoint:port format whenever possible. Use the IP:Port format only if your application requires it.
To use the IP:Port format, first retrieve the IP address of your endpoint using the ping command. The port remains the same as provided in the dashboard.

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Windows

1

Open Command Prompt

Press Windows + R, type cmd, and press Enter.
2

Ping the endpoint

Run the following command:
ping gate.decodo.com
gate.decodo.com is only an example endpoint. Replace it with the endpoint assigned to your account.
3

Retrieve the endpoint IP

The command output will display the endpoint IP address.Example:
136.243.201.65
You can now use the IP:Port format:
136.243.201.65:7000
Equivalent to:
gate.decodo.com:7000

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macOS

1

Open Terminal

Open Spotlight Search or Finder and launch the Terminal application.
2

Ping the endpoint

Run the following command:
ping gate.decodo.com
gate.decodo.com is only an example endpoint. Replace it with the endpoint assigned to your account.
3

Retrieve the endpoint IP

The command output will display the endpoint IP address.Example:
144.76.232.33
You can now use the IP:Port format:
144.76.232.33:7000
Equivalent to:
gate.decodo.com:7000

Support

Need help or just want to say hello? Our support is available 24/7.
You can also reach us anytime via email at support@decodo.com.

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