SessionBox Extension

Getting Started

Before proceeding, ensure you have:

No other VPN or proxy active.
The proxy endpoint and port (e.g., us.decodo.com:10101).
Your proxy username and password (or a whitelisted IP set).

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Proxy Guides

Learn how to find proxy details in your dashboard for each proxy type here.

Proxy Setup

Set up and log in to the SessionBox extension on your browser.
In the extension, click on one of the symbols near the site's name to create a new session.

Select the website for which you have created the new session and go to session settings (click on the three dots and then on the settings menu symbol).
Select the Other tab. In the Proxy dropdown menu, select Add new.
In the Add proxy menu:

Enter any name you wish.
For Type, select HTTP.
In the Address and Port fields, enter your chosen endpoint and its port. E.g. us.decodo.com and 10003.
In the Username and Password fields, enter the credentials of your proxy user accordingly. If you are using a whitelisted IP address, you can skip these fields. Learn more about our authentication methods.

Click Save. The proxies will be active during the session you have set them up for.

Verify the Connection

Visit ip.decodo.com. If successful, your IP address will display the location of the proxy.

Common Issues

Blocklist

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Target Access

Please be aware that we restrict access to some domains. You can learn more here.

Direct IP

Direct IP Parameter Support

If you buy an IP list, you can specify which IPs to connect to using the direct ip parameter in the proxy username: user-username-ip-x.x.x.x

Supported products: DC Pay/IP, Dedicated DC, ISP Pay/IP, Dedicated ISP plans.
Products that offer access to the full proxy pool, such as residential proxies, do not support this parameter.

IP:PORT

Decodo proxies don't support an IP:PORT format by default;
You must use the endpoint rotator format (e.g., us.decodo.com:10101).
If necessary, try the workaround here, but it only works temporarily before requiring another setup update.

Troubleshooting

If you experience any other issues, please refer to our main troubleshooting section.

Support

Still can't find an answer? Want to say hi? We take pride in our 24/7 customer support. Alternatively, you can reach us via our support email at [email protected].

Feedback

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