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Documentation Index

Fetch the complete documentation index at: https://help.decodo.com/llms.txt

Use this file to discover all available pages before exploring further.

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Getting Started

Before proceeding, ensure you have:
  • No other VPN or proxy active.
  • The proxy endpoint and port (e.g., us.decodo.com:10101).
  • Your proxy username and password (or a whitelisted IP set).
Proxy GuidesLearn how to find proxy details in your dashboard for each proxy type here.

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Proxy Setup

1
Open Opera on your computer.
2
Click on the Settings☰ icon, scroll down, and click Go to full browser settings.
3
Scroll down, and click on the Advanced button.
4
Scroll down to System, and click on Open your computer’s proxy settings.
5
Edit your proxy settings. This step will vary depending on your operating system: Windows or macOS.

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Windows

1
Turn on the Use a proxy server slider.
2
Check Don’t use the proxy server for your local (intranet) network under Proxy server.
3
Add endpoint in the Address section (e.g. us.decodo.com).
4
Add port in the Port section (e.g. 10000).
5
Click Save.
6
When accessing a website, enter your proxy user credentials.
7
Visit ip.decodo.com to check the current IP address and location.

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macOS

1
Select the proxy you want to edit on the left side of the page (HTTP/S).
2
Add endpoint in the Address field (e.g. gate.decodo.com:10001).
3
(Optional) Insert sub-user username and password in the Username and Password fields.
4
Click OK.
5
Select Apply.
6
Visit ip.decodo.com to check the current IP address and location.

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Common Issues

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Blocklist

⚠️ Please be aware that we restrict access to some websites.

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Direct IP

If you buy an IP list, you can specify which IPs to connect to using the direct ip parameter in the proxy username: user-username-ip-x.x.x.x
  • Supported products: DC Pay/IP, Dedicated DC, ISP Pay/IP, Dedicated ISP plans.
  • Products that offer access to the full proxy pool, such as residential proxies, do not support this parameter.
  • Decodo proxies don’t support an IP:PORT format by default.
  • You must use the endpoint rotator format (e.g., us.decodo.com:10101).
  • If necessary, try the workaround here, but it only works temporarily before requiring another setup update.

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Troubleshooting

If you experience any other issues, check out our main troubleshooting section.

Support

Need help or just want to say hello? Our support is available 24/7.
You can also reach us anytime via email at support@decodo.com.

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