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Documentation Index

Fetch the complete documentation index at: https://help.decodo.com/llms.txt

Use this file to discover all available pages before exploring further.

How to Change Your Account’s Email Address?

We might require additional verification steps for security purposes when you want to change your account’s email address. This helps us to confirm the ownership of the account.

To update your email address, follow these steps:

1

Contact Support

Contact customer support by reaching out via support@decodo.com or through LiveChat.
2

Confirm Account Ownership

Prepare to present information related to the recent payments you’ve made with that account for our services. If it’s going to be necessary, we may ask you to send a confirmation letter from the email address that’s currently being used with your account.
3

Wait for a Review

Our customer support team will create a ticket for you after you provide all the necessary details. Our compliance team will then review the request due to security reasons.
If you have any questions, contact the Compliance team at compliance@decodo.com.

Support

Need help or just want to say hello? Our support is available 24/7.
You can also reach us anytime via email at support@decodo.com.

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