Account Email Change

How to Change Your Account’s Email Address?

We might require additional verification steps for security purposes when you want to change your account’s email address. This helps us to confirm the ownership of the account.

To update your email address, follow these steps:

1. Contact customer support by reaching out via [email protected] or through LiveChat.
2. Prepare to present information related to the recent payments you've made with that account for our services. If it's going to be necessary, we may ask you to send a confirmation letter from the email address that's currently being used with your account.
3. Our customer support team will create a ticket for you after you provide all the necessary details. Our compliance team will then review the request due to security reasons.

Continuing with another account

If you don't prefer going through this process, you have the option to delete your account. For more details, please refer to this article.

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If any questions, contact the compliance team at [email protected].