ID Verification
Quickly and easily authenticate your identity to access additional features.
What’s ID verification?
ID verification is a process designed to authenticate users' identities. By completing ID verification, users ensure the security and integrity of their interactions within the Decodo ecosystem. This process involves submitting valid identification documents, which are automatically reviewed for authenticity. It helps us ensure that only legitimate users can access our services.
Benefits of completing ID verification
Accessing bigger plans
Verify your ID to access enterprise proxy plans directly from your dashboard. Learn more here.
If you have already verified your ID in the account settings, purchasing an enterprise plan requires you to complete the verification process by agreeing to our terms and conditions in the pricing section.
Accessing target groups
By completing ID verification, you can access target categories that are blocked by default with residential proxies related to mailing, business, and streaming. Learn more here.
Verify your ID
You can verify your ID and check your verification status by visiting the ID verification section of your dashboard under Account settings.
There are a few cases when the ID verification could be declined
- Geographical restrictions. We don’t provide services for users from Russia or Belarus. Learn more about suspended locations in our FAQs.
- Age restrictions. To access our services, users must be over 18 years old. More about age restrictions can be found in our FAQs.
- Document authenticity. We decline all ID verification requests when we identify the submission of fake documents.
Support
Still can't find an answer? Want to say hi? We take pride in our 24/7 customer support. Alternatively, you can reach us via our support email at [email protected].
Updated about 23 hours ago