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Documentation Index

Fetch the complete documentation index at: https://help.decodo.com/llms.txt

Use this file to discover all available pages before exploring further.

Switch between roles

You can view all the accounts to which your account has access by clicking on the Change team icon at the top right. This will open a drop-down menu. From the drop-down menu, you will be able to select the account you want to access.
You will always be the owner of the account under your email

Manage your team

You can see and manage your whole team.
  1. In the Dashboard, start by clicking the Change team icon.
  2. And then Team settings.
There can only be 1 owner role, and it’s non-transferable

Invite new members

You can also invite new members.
  1. In the Dashboard, start by clicking the Change team icon.
  2. Click Team settings.
  3. And finally, + Invite member.
  • The invited member will need to have a verified Decodo account or create one to accept the invitation
  • The invitation is sent to the invited member’s email and will be valid for 1 hour
Only the owner and admins can invite new users

Edit existing members

Click on Edit icon near an active member, and the edit menu will open, where you can see:
  • Email - can’t be edited
  • Name - can be edited or left empty
  • Roles - can be reassigned, and the member does not need to verify this change on their end; they will immediately gain new rights to your workspace
  • A member can be removed by clicking Remove user button and confirming this action in an additional pop-up
For pending members who are not yet in your workspace, you will only be able to either Remove user or Resend invitation.
The owner role cannot be edited
Any account changes made by any role will be seen as done by the owner, i.e., a user with the billing role purchases a new plan - it will be the same as if the owner had done that through their account

What each role can(‘t) do

Owner roleAdmin roleBilling roleUser roleBilling and user role
PurposeFull workspace ownership and dashboard managementTeam, proxies, billing managementBilling managementProxies managementBilling and proxies management
Number of users allowedOneUnlimitedUnlimitedUnlimitedUnlimited
Buy products, subscriptions, top up wallet, buy add-ons
Manage payments
See usage statistics
Generate a proxy list and manage proxy authentication
Set up and manage scrapers
Manage dashboard account and user details
Manage team
Manage referrals
Generate API keys
Setup Webhooks
Access documentation
Manage ID verification / KYC

Support

Need help or just want to say hello? Our support is available 24/7.
You can also reach us anytime via email at support@decodo.com.

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