Documentation Index
Fetch the complete documentation index at: https://help.decodo.com/llms.txt
Use this file to discover all available pages before exploring further.
Switch between roles
You can view all the accounts to which your account has access by clicking on theChange team icon at the top right. This will open a drop-down menu.

You will always be the owner of the account under your email
Manage your team
You can see and manage your whole team.- In the Dashboard, start by clicking the
Change teamicon. - And then
Team settings.
There can only be 1 owner role, and it’s non-transferable
Invite new members
You can also invite new members.- In the Dashboard, start by clicking the
Change teamicon. - Click
Team settings. - And finally,
+ Invite member.
- The invited member will need to have a
verifiedDecodo account or create one to accept the invitation - The invitation is sent to the invited member’s email and will be valid for 1 hour
Only the owner and admins can invite new users
Edit existing members
Click onEdit icon near an active member, and the edit menu will open, where you can see:
- Email - can’t be edited
- Name - can be edited or left empty
- Roles - can be reassigned, and the member does not need to verify this change on their end; they will immediately gain new rights to your workspace
- A member can be removed by clicking
Remove userbutton and confirming this action in an additional pop-up
Remove user or Resend invitation.
The owner role cannot be edited
What each role can(‘t) do
| Owner role | Admin role | Billing role | User role | Billing and user role | |
|---|---|---|---|---|---|
| Purpose | Full workspace ownership and dashboard management | Team, proxies, billing management | Billing management | Proxies management | Billing and proxies management |
| Number of users allowed | One | Unlimited | Unlimited | Unlimited | Unlimited |
| Buy products, subscriptions, top up wallet, buy add-ons | ✅ | ✅ | ✅ | ❌ | ✅ |
| Manage payments | ✅ | ✅ | ✅ | ❌ | ✅ |
| See usage statistics | ✅ | ✅ | ✅ | ✅ | ✅ |
| Generate a proxy list and manage proxy authentication | ✅ | ✅ | ❌ | ✅ | ✅ |
| Set up and manage scrapers | ✅ | ✅ | ❌ | ✅ | ✅ |
| Manage dashboard account and user details | ✅ | ❌ | ❌ | ❌ | ❌ |
| Manage team | ✅ | ✅ | ❌ | ❌ | ❌ |
| Manage referrals | ✅ | ✅ | ❌ | ❌ | ❌ |
| Generate API keys | ✅ | ✅ | ❌ | ✅ | ✅ |
| Setup Webhooks | ✅ | ✅ | ✅ | ✅ | ✅ |
| Access documentation | ✅ | ✅ | ✅ | ✅ | ✅ |
| Manage ID verification / KYC | ✅ | ❌ | ❌ | ❌ | ❌ |
Support
Need help or just want to say hello? Our support is available 24/7.
You can also reach us anytime via email at support@decodo.com.
You can also reach us anytime via email at support@decodo.com.
Feedback
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Have feedback? Share your thoughts on how we can improve.
Have feedback? Share your thoughts on how we can improve.