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Documentation Index

Fetch the complete documentation index at: https://help.decodo.com/llms.txt

Use this file to discover all available pages before exploring further.

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Getting Started

Before proceeding, ensure you have:
  • No other VPN or proxy active.
  • The proxy endpoint and port (e.g., us.decodo.com:10101).
  • Your proxy username and password (or a whitelisted IP set).
Proxy GuidesLearn how to find proxy details in your dashboard for each proxy type here.

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Wi-Fi Network Setup

The steps may vary slightly depending on your Android version and device model.

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Application Support

  • The Wi-Fi Setup works only with browsers. Apps won’t function through this method.
  • For apps, follow the Mobile Network Setup below.
1
Open Settings on your Android device and go to Connections/Network & Internet.
2
Go to Wi-Fi and tap on your connected network and select the settings (gear) icon.
3
Select Advanced Settings, Modify network, or expand the section by tapping View more.
4
Under Proxy, choose Manual.
5
Fill in the following fields:
  • Proxy hostname (e.g., us.decodo.com).
  • Proxy port (e.g., 10001).
6
Tap Save to apply the settings.

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Verify the Connection

1
Open a browser and visit ip.decodo.com.
2
You may be prompted to enter credentials if you are not using a whitelisted IP. Enter your proxy username and password, then tap Sign In.
3
If successful, your IP address will reflect the location of the proxy.

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Mobile Data Setup

The steps may vary slightly depending on your Android version and device model.
1
Go to Settings → Connections/Network & Internet → Mobile Networks.
2
Select Access Point Names (APN) and tap on your active APN.
3
Fill in the following fields:
  • Proxy (e.g., us.decodo.com).
  • Port (e.g., 10001).
4
Set up the authentication:
  • Username: Proxy username.
  • Password: Proxy password.
5
Save changes by tapping the three vertical dots in the top-right corner, then press Save.
6
To apply your changes, restart your network by turning Mobile Data off and on again.

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Verify the Connection

1
Open a browser and visit ip.decodo.com.
2
Enter your credentials if prompted and click Sign In.
3
Confirm that the new IP reflects the proxy configuration.

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Common Issues

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Blocklist

⚠️ Please be aware that we restrict access to some websites.

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Direct IP

If you buy an IP list, you can specify which IPs to connect to using the direct ip parameter in the proxy username: user-username-ip-x.x.x.x
  • Supported products: DC Pay/IP, Dedicated DC, ISP Pay/IP, Dedicated ISP plans.
  • Products that offer access to the full proxy pool, such as residential proxies, do not support this parameter.
  • Decodo proxies don’t support an IP:PORT format by default.
  • You must use the endpoint rotator format (e.g., us.decodo.com:10101).
  • If necessary, try the workaround here, but it only works temporarily before requiring another setup update.

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Troubleshooting

If you experience any other issues, check out our main troubleshooting section.

Support

Need help or just want to say hello? Our support is available 24/7.
You can also reach us anytime via email at support@decodo.com.

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