On Renewal
When you manually or automatically renew your subscription, your proxy IPs will remain the same, unless you’ve changed the location settings.Examples
Before renewing, you can adjust the number of IPs or the location on the dashboard pricing page. These changes affect whether your IPs are retained.
On Upgrade
When you upgrade your subscription, you will keep the old proxy IPs, and additional IPs will be added to your list, unless you change the location of your old IPs.Examples
On Downgrade
When you downgrade your subscription, IPs are removed from the end of the list. That means the earliest-assigned IPs will be retained, unless you change the location of your old IPs.Examples
Support
Need help or just want to say hello? Our support is available 24/7.
You can also reach us anytime via email at support@decodo.com.
You can also reach us anytime via email at support@decodo.com.
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